Accedo’s Quality as a Managed Service a boon to video service providers
To cost effectively address critical aspects of over-the-top (OTT) service delivery, Accedo has launched its Quality as a Managed Service offering.
The new offering is designed to streamline the quality assurance process for video service providers, improving speed to market, reducing costs, and increasing end-user satisfaction.
It enables streaming companies to outsource QA testing and app certification with Original Equipment Manufacturers (OEMs), to achieve cost efficiency, improve quality of service, and combat churn, according to Accedo.
Martin Sebelius, CEO, Accedo Video Solutions, said, “Video service providers operate in a market that is commercially, technically and operationally complex, as well as highly competitive.
“QA testing and OEM certification are business critical processes which have a huge impact on total cost of ownership, speed to market, and customer satisfaction.
“With the Quality as a Managed Service offering, we are giving video service providers access to Accedo’s expert team of QA engineers, who can provide end-to-end support for QA testing and certification.”
The Managed Service will allow video service providers to outsource the complex technical processes of QA testing and OEM certification to gain consistency and expertise, while keeping operational costs under control.
Video service providers can access the Quality as a Managed Service offering through a monthly fee, tied to a selection of KPIs which align with key business metrics.
The offering is priced according to OTT providers specific requirements, and comes with a number of QA modules as standard, including test cases, functional testing, regression testing, app certification, API testing, bug reporting, defect verification, test reports and dashboard.
