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Inmarsat to become a truly customer-centric organisation

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“The satellite communications industry is undergoing
unprecedented changes and Inmarsat is committed to continuous evolution, not
just in our world-leading technology and connectivity infrastructure but in how
we interact with our customers and partners.

“To make Inmarsat a truly customer-centric
organisation, a key driver is to have the company’s marketing expertise
combined under one individual at the executive level,” said Inmarsat CEO Rajeev
Suri, while announcing two new executive appointments that would further
enhance the company’s commercial and product capabilities as well as strengthen
its aim to be customer-centric.

Barry French, formerly Chief Marketing Officer at Nokia, will
join Inmarsat as Chief Marketing & Communications Officer (CMCO).

Reporting to Inmarsat CEO, French’s role will be to sharpen
customer focus, drive customer engagement and revenue generation to the next
level, ensure Inmarsat is an effective and engaged participant in key policy
discussions, and further enhance employee engagement.

Under French’s leadership, Inmarsat will be bringing together
its marketing, communications and government affairs functions into a single
executive level organisation.

Suri said: “I am delighted that Barry French, a world-class
marketing and communications professional, is able to join us in what promises
to be an exciting and transformational journey.”

The second announcement confirmed that Jat Brainch, previously
Senior Vice President of Group Commercial Management at Inmarsat, is now Chief Commercial and
Product Officer (CCPO).

Brainch, reporting to the CEO, will be responsible for
Inmarsat’s evolving commercial and product strategy and roadmap, and to
ensuring that the company continues to lead the industry in advanced,
customer-centric products and services that are designed specifically for
mobility and government users.

Suri commented: “I am also delighted that Jat Brainch will be
taking up the vital executive-level CCPO role, which is central to our ability
to successfully place the customer at the heart of everything we do. 

“Since joining Inmarsat, Jat has made an invaluable contribution
to the transformation of the business and brings with her a wealth of experience
in delivering a customer-centric approach to commercial and product management.” 

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Inmarsat to become a truly customer-centric organisation

Add Your Heading Text Here

“The satellite communications industry is undergoing
unprecedented changes and Inmarsat is committed to continuous evolution, not
just in our world-leading technology and connectivity infrastructure but in how
we interact with our customers and partners.

“To make Inmarsat a truly customer-centric
organisation, a key driver is to have the company’s marketing expertise
combined under one individual at the executive level,” said Inmarsat CEO Rajeev
Suri, while announcing two new executive appointments that would further
enhance the company’s commercial and product capabilities as well as strengthen
its aim to be customer-centric.

Barry French, formerly Chief Marketing Officer at Nokia, will
join Inmarsat as Chief Marketing & Communications Officer (CMCO).

Reporting to Inmarsat CEO, French’s role will be to sharpen
customer focus, drive customer engagement and revenue generation to the next
level, ensure Inmarsat is an effective and engaged participant in key policy
discussions, and further enhance employee engagement.

Under French’s leadership, Inmarsat will be bringing together
its marketing, communications and government affairs functions into a single
executive level organisation.

Suri said: “I am delighted that Barry French, a world-class
marketing and communications professional, is able to join us in what promises
to be an exciting and transformational journey.”

The second announcement confirmed that Jat Brainch, previously
Senior Vice President of Group Commercial Management at Inmarsat, is now Chief Commercial and
Product Officer (CCPO).

Brainch, reporting to the CEO, will be responsible for
Inmarsat’s evolving commercial and product strategy and roadmap, and to
ensuring that the company continues to lead the industry in advanced,
customer-centric products and services that are designed specifically for
mobility and government users.

Suri commented: “I am also delighted that Jat Brainch will be
taking up the vital executive-level CCPO role, which is central to our ability
to successfully place the customer at the heart of everything we do. 

“Since joining Inmarsat, Jat has made an invaluable contribution
to the transformation of the business and brings with her a wealth of experience
in delivering a customer-centric approach to commercial and product management.” 

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