Following the acquisition of communications and
networking company Arris International, CommScope has introduced Ruckus
Analytics, a new
cloud service that delivers network intelligence and simplifies service
assurance, enabling organisations with complex networks to proactively improve
their users’ experience.
Built on a patented AI and ML (machine learning) foundation, the new
service accelerates trouble-shooting, provides comprehensive network
visibility, automatically identifies service-affecting issues, and – unique to
the networking industry – classifies them according to severity, enabling
managed service provider and enterprise IT teams to address the most urgent
incidents first.
“When processed properly, insights from
network analytics platforms allow organisations to gain unprecedented levels of
visibility into what is happening in their networks at any time, both across
the entire network and down to individual components,” said Brandon Butler, IDC
senior research analyst, Enterprise Networks. “Equally important, network
analytics empowers IT organisations to be more proactive, reducing help-desk
costs, improving operational efficiency and better securing enterprise
environments.”
CommScope’s Ruckus
Analytics integrates directly with RUCKUS on-premises, private cloud and public
cloud control and management architectures, and requires no on-site data
collector.
Pramod Badjate,
senior vice-president and general manager for CommScope’s Ruckus portfolio,
said: “We’ve built a loyal customer base by delivering measurably better user
experiences and by simplifying life for IT departments.
“CommScope is
amplifying that commitment by enabling users to proactively minimise the
downtime that’s inevitable in complex networks and giving them the tools to
pinpoint and resolve those incidents that do arise.”